General

Every Ting has her thing. From Czech glass and Japanese miyuki seeds; to the world's finest premium cut crystal and up-cycled vintage beads, every String Ting owns their style and is strung on hard wearing satin cord.

By hand in our London studio.

Easy! You simply loop the string through the volume switch hole or any hole on your phone case. Please ensure that your case is made with strong sides, we recommend Wildflower but most cases will suit.

Tings are made by hand in our London studio. For certain designs, which we produce at greater scale, we work with our production partners.

We are very busy at the moment so customs are hard, but we're open to ideas so feel free to come with a brief and we'll see if we can do it! (An additional fee would be applied)

Yes! If you join our mailing list, you will be added to notifications on special promotions and offers and as well, get your first Ting for 10% off with a special code when you sign up.

We accept all credit cards, Apple Pay, and Clearpay globally. And we accept Klarna in the UK.

Shipping & Returns

All of our orders are shipped within 2-3 days of purchase. Due to Covid, some packages may be delayed but the majority will arrive within two weeks of shipment.

All of our orders are shipped within 2-3 days of purchase.

We offer returns on products within 7 days of receiving them so long as they are shipped back in their original packaging and unused. Please note that we do not provide paid for shipping labels.

We ship to most countries around the world!

There are no customs on orders under $500USD in America. For all other countries you will need to do a quick Google on imports from the UK.

GBP (British Pounds)

Care

Your String Ting is made by hand, she is tough, but please handle her with care. The bottom of your bag or in your dusty pocket ain’t no place for your Ting to be. She was born to shine, so wear her on your arm with pride. And, if she gets a little something-something on her, gently clean her with a small dab of washing up liquid on a toothbrush.

Gifting

We do! Please email hello@stringting.com and we can arrange.